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Beauty - Shop Manager - Yves Saint Laurent - Mall of the Emirates

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

 

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

 

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.

 

What we are looking for: Shop Manager - Yves Saint Laurent

We are currently recruiting a Shop Manager with 4-5years of experience in the Beauty industry to work for leading make-up brand, YSL.

What you’ll do:

  • Conduct sales analysis, follow up on market trends and monitor the competition’s activity
  • Propose ways to improve the business: in store merchandizing, opening hours, product mix
  • Produce quantitative and qualitative sales report
  • Identify customer potential needs and use initiatives to meet those needs
  • Ensure consistency in customer service delivered and handle all complaints
  • Ensure building, maintaining and using the customer data base
  • Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
  • Prepare for the inventory.
  • Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
  • Follow up on different issues with Mall Management such as mall promotions, permits, security
  • Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
  • Implement all merchandising as per the brand’s visual merchandising guidelines
  • Conduct daily walkthroughs to check presentation standards.
  • Manage, engage and delegate the responsibilities of the team reporting to him/her
  • Conduct the appraisal and assessment of own team members
  • Responsible for coaching and training own team members.

 

What you need to succeed in this role:

We see success in the role as having a strong knowledge of the luxury consumer, the competitive landscape of the luxury industry, and an in-depth understanding of the evolving media and digital landscape in order to drive the brand vision regionally and globally, constantly elevating our ability to acquire new customers, retaining existing customers and continuing to drive sales in the luxury/lifestyle category through consumable content.

More specifically, we would love to hear from you if you can say yes to the below....

  • 4-5 years experience of working in retail shop management
  • Have high emotional intelligence and ability to understand cultural nuances.
  • Great management experience and ability to lead a large team
  • Excellent at collaborating

 

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

 

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

 

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

 


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