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E-Business/Area Manager- Puig


We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years


As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.


Reporting to the Commercial Director, the E- Business /Sales Area Manager will be in charge of developing the business in terms of market share, sell out, net revenues and profit, ensuring sustainable growth for all e-business channels and some distributors markets under his/her responsibility. 


What you'll be doing: 

E- Business:

  • Supervise, monitor and work with the e-business accounts teams to ensure our brands have the right presence across their e-commerce platforms, in alignment with Puig’s e-tailing & brands’ guidelines to be able to provide best-in-class online shopping experience to customers
  • Partner with the local Marketing and Commercial teams to shape and implement the digital and commercial strategies across e-business channels.
  • Develop, build & manage long-term relationships with key e-business platforms to drive online visibility, sales & growth.
  • Define key account plans for each channel and follow up on campaign execution and post campaign results.
  • Perform sales analysis for the channel and extract valuable insights, to be able to identify and propose new business ideas.
  • Gather market intelligence and be able to provide a mapping of the competitive landscape of our category in the marketplaces


Area Manager:

  • Build and develop strong relationships with market partners in the markets under his/her responsibility
  • Take part, with the local team, in the design and implementation of the commercial strategy of each market based on market trends, retail reality and evolution and VMS/Sell out objectives
  • Together with Marketing team, define brand priorities and distribution strategy
  • Follow-up and modify operational plans if required (marketing and sales)
  • Identify and assess new set-ups if required
  • Accountability for the VMS, Sales, Profit and A&P Investments in each market
  • Responsible for the communication between the market partner and the team
  • Assure compliance with Legal Department in terms of contracts/agreements with distributors, identify potential risks and opportunities
  • Control annual P&L (export) budget by country
  • Ensure POS Excellence both in temporary and permanent visibility
  • Define & follow-up P&L by distributor
  • Follow-up on Order to Cash and Registration


What you'll need to be successful in the role: 

  • 3-4 years of previous commercial experience in a similar role dealing with e-business platforms, ideally gained within the beauty or FMCG industry
  • University degree in Business or similar field
  • Fluency in English. Arabic is a plus


Skills & Knowledge Required:

  • Solid understanding of the e-business landscape in the Middle East and how the key channels operate
  • Business curiosity (especially in latest digital trends) and creativity
  • Strong analytical skills
  • Passion for fragrance
  • Collaborative nature, ability to work and build relationships with cross functional teams
  • Possess cultural awareness appropriate to the region
  • Strong negotiation and sales skills, with a range and adaptability of style.
  • Ability to thrive in a fast-paced environment.
  • Team player with strong emotional resilience

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.


What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.


Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

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