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Fashion - Kids Section Sales Supervisor - Tryano - ABU DHABI

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

 

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

 

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.

 

What we are looking for: Fashion - Kids Section Sales Supervisor - ABU DHABI

 

Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands.

Tryano’s award winning design invites its guests to journey through a seasonal garden of imagination exploring thousands of innovative products in over 15,000 sqm of retail space across the beauty, handbags, shoes, jewelry, children’s apparel and women’s & men's ready-to-wear categories.

Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.

 

What you’ll do:

 

As a Section Sales Supervisor you will be fully responsible for overseeing the team of sales executives to ensure they achieve the sales target, and deliver exceptional Guest Experience while ensuring implementation of Chalhoub's policies and procedures.

  • Delivery of exceptional Guest Experience & building customer loyalty
  • Provide exceptional Guest Experience as per the retail guidelines
  • Implement the Moments of Truth.
  • Inspires the sales team with a strong Passion AND Expertise.
  • Makes Guest feel Unique during every interaction.
  • Ensure Mystery shopping results are consistently positive & exceeds expectations.
  • Ensure that the section is manned at all times & that all the guests are attended to.
  • Sales Achievement
  • Meet the department KPIs as per target
  • Participate with the sales executive team in generating sales through high selling techniques
  • Coach sales executives on product knowledge & selling skills
  • Prepare rosters for sales team for the respective section & share it with the Manager
  • Provide qualitative feedback about missed sales opportunities and the previous week’s trade to the managers to take appropriate actions.
  • Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
  • Implement all merchandising as per the brand’s visual merchandising guidelines
  • Conduct daily walkthroughs to check presentation standards
  • Store Inventory Management
  • Responsible of stock variance in stores
  • Participate in cycle counting criteria based on concerns or recurring issues in stores
  • Perform spot checks on items based on SORT results
     

What you need to succeed in this role:

We see success in the role as having a strong knowledge of the luxury consumer, the competitive landscape of the luxury industry, and an in-depth understanding of the evolving media and digital landscape in order to drive the brand vision regionally and globally, constantly elevating our ability to acquire new customers, retaining existing customers and continuing to drive sales in the luxury/lifestyle category through consumable content.

More specifically, we would love to hear from you if you can say yes to the below....

 

  • We are seeking a true brand ambassador who brings exceptional guest experience, whilst always keeping the customer at the heart.
  • You will have excellent customer service, great selling skills and exhibit motivation to succeed!
  • Striving to achieve individual and store sales targets using appropriate sales techniques whilst displaying exceptional product knowledge  
  • With at least 5 years in a similar position
  • Ideally already has experience in Kids luxury Fashion or at least working in a multi branded environment.

 

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.
 

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

 

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

 

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.


Job Segment: Housekeeping, Merchandising, Apparel, Hospitality, Sales, Fashion, Retail

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