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Nail Technician - Temporary Contract

What we are looking for: Nail Technician (Temporary Contract) - Margaret Dabbs

Our Nail Technician is responsible for providing manicure and pedicure treatments to our clients. 

What you will do:

-Provide exceptional Guest Experience as per the retail guidelines
-Adhere to the Moments of Truth guidelines
-Inspire the nail technicians with a strong passion and expertise
-Make Guest feel unique during every interaction and service
-Ensure mystery shopping results are consistently positive & exceed expectations
-Ensure that the spa is manned at all times & that all the guests are attended to
-Ensure department KPIs are met as per target
-Participate with the spa team in generating sales through high selling techniques, upselling of the products
-Coach spa team on product knowledge & selling skills
-Provide qualitative feedback about missed sales opportunities and the previous weeks trade to the managers to take appropriate action
-Manage stock variance in stores
-Participate in cycle counting criteria based on concerns or recurring issues in stores
-Perform spot checks on items based on SORT results
-Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
-Implement all merchandising as per the Brands visual merchandising guidelines
-Conduct daily walkthroughs to check presentation standards

What you need to succeed in this role:

-Experience in a high-end Salon or Spa as a Nail Technician
-Strong guest experience skills and attention to detail 
-Ability to understand customer needs and offer the right products/treatments
-Ability to upsell clients and delight them
-Strong communication and interpersonal skills